Paying electricity bills shouldn't feel like solving a puzzle. As your friendly neighborhood bill-paying expert, I've created this warm, easy-to-follow guide to help you pay your without headaches. Whether you're tech-savvy or prefer old-school methods, we've got you covered!
💻 Section 1: Online/App Payments (Fastest Methods)
A. Mobile Wallets (Instant Processing)
1. JazzCash
- Steps: Open app → "Utilities" → "FESCO" → Enter ref# → Pay
- Bonus: Get SMS confirmation instantly
2. EasyPaisa
- Steps: Tap "Bill Payments" → "Electricity" → Search FESCO → Pay
- Pro Tip: Save your ref# for next time
B. Internet Banking
Supported Banks:
- HBL
- UBL
- MCB
- Alfalah
Process:
- Login → "Bill Payments"
- Select "FESCO" → Enter ref#
- Confirm via OTP
✅ Best for: Large payments (no cash handling)
🏦 Section 2: Offline Payments
A. Commercial Banks (Cash/Cheque)
All major banks accept FESCO bill payments at their branches
Accepted Payment Methods:
-
Cash
-
Crossed Cheques (Account Payee Only)
-
Pay Orders
List of Banks:
✔ National Bank of Pakistan
✔ Allied Bank Limited
✔ HBL
✔ UBL
✔ MCB
✔ Bank Alfalah
✔ Bank of Punjab
What to Bring:
-
Your FESCO bill (or just the 14-digit reference number)
-
CNIC (for cheque payments)
Processing Time:
-
Cash: Immediate
-
Cheque: Clears in 2-3 working days
B. Pakistan Post Offices
Key Info:
- ⏳ Processing Time: 48 hours
- 💵 Accepts: Cash only
- 📌 Best For: Rural areas
⚠️ Special Cases
For Corrected Bills:
- Where to Pay:
- National Bank or Post Office only - Documents:
- FESCO correction certificate
- Original revised bill
After-Hours Emergency:
- Use JazzCash/EasyPaisa (24/7)
- Keep transaction# for reference
📌 Pro Tips
- Avoid Disconnection: Pay 3 days before due date
- Keep Proof: Save receipts for 3 months
- Cheque Users: Submit 5 days early
⏰ Deadlines & Late Fees Made Simple
Due Date
Clearly printed on your bill (usually 15 days after issue)
Late Fees
- 5% penalty after due date
- Example: Rs. 3,000 bill → Rs. 150 extra
Disconnection
- After 30 days unpaid
- Reconnection fee: Rs. 500 + full bill payment
"Set a phone reminder 3 days before due date!"
⚠️ When Things Go Wrong (We've Got Fixes!)
Problem: Paid but no electricity?
- Stay calm! It takes 1-2 hours to restore
- Call 118 with your payment proof
Problem: "Invalid Reference Number" error
- Double-check all 14 digits
- Try again in 30 minutes (system might be busy)
- Still stuck? Call 0800-23400
Problem: Bill seems too high
- Compare with previous months
- Check our Bill Calculation Guide
- File a complaint at your local FESCO office
🔍 Quick FAQs (Answered First)
1. Can I pay FESCO bills with credit/debit cards?
No, FESCO doesn't accept cards directly. But you can use:
- Your card via bank apps (HBL, UBL, etc.)
- JazzCash/EasyPaisa (linked to your card)
2. Where can't I pay FESCO bills anymore?
❌ FESCO customer service centers (now only handle complaints)
❌ Unauthorized payment shops
3. How to pay corrected bills?
Only at:
✔ National Bank branches
✔ Pakistan Post Offices
Bring: Original corrected bill + FESCO adjustment slip
4. Cheque payment rules?
- Payable to: "Faisalabad Electric Supply Company"
- Write 14-digit ref# + CNIC# on back
- Submit 5 days before due date
❓ Still Need Help?
📞 Call: 0800-23400 (8AM-8PM)
📧 Email: billing@fesco.com.pk
🗺️ Find Payment Locations: FESCO Office Locator
"We've organized this guide to answer your questions first, then show the fastest payment options – so you can pay and get back to your day!"
